Cancellation Policy | The Athlete Factory

PSA Training Programs

No Refunds. Account Credit ONLY.

If you need to make up a class, you must notify Mariana Zevallos 24 hours prior to your scheduled class.
Account credit will be given if no make-up sessions are available.
All requests for credits or make-ups must be made in writing and emailed to The Athlete Factory PSA Director Mariana Zevallos at marianaz@athletefactorytx.com.

Camps

No Refunds. Account Credit ONLY.

Two or more weeks prior to the camp start date: 75% credit applied to your DaySmart account.
Within two weeks of the camp start date: 25% credit applied to your DaySmart account.
All requests for credits must be made in writing and emailed to The Athlete Factory Camp Director Mariana Zevallos at marianaz@athletefactorytx.com.

Questions?

If you have any questions about our cancellation policy, please reach out directly:

Mariana Zevallos

The Athlete Factory — Frisco

7255 Meadow Hill Drive
Frisco, Texas 75033

Email: marianaz@athletefactorytx.com

Submit a Cancellation Request

Use this form to request account credit for a PSA Training session or Camp. All requests are reviewed by Mariana Zevallos and must meet the criteria outlined above. Submitting this form does not guarantee credit approval.

First Name *

Last Name *

Child's First Name *

Child's Last Name *

Phone Number *

Email Address *

Program *

Session / Camp Date *

Reason for Cancellation *

✓ Request Submitted

Thank you — we've received your cancellation request. Mariana Zevallos will review it and follow up at the email address you provided.